O e-learning como ferramenta de apoio na inclusão de surdos nas organizações

Abstract

In an increasingly competitive organizational environment, it is necessary to make the most of available resources. These include financial, technological and, above all, human resources: these, in turn, have particularities, among them, the limitations of each individual, which are often linked to deficiencies that may be physical, visual, intellectual or auditory. The Brazilian government has laws that address issues of inclusion of people with disabilities in organizations, but often organizations do not have the necessary resources to care for these people, resulting in low efficiency and demotivation. This paper aims to address the difficulties faced by the hearing impaired in the job market and how information technology can become an important ally in the communication processes that involve these professionals. Information is one of the most important assets of organizations and it is of the utmost importance that it be transmitted to deaf professionals and assimilated correctly. Using data presented in previous studies, updated bibliographic research and field research data exclusively for this work, it is noted that there is a demand for hearing impaired people with a need for effective communication in the organizational environment. The proposal to reduce communication problems involving deaf professionals is the creation of electronic training aimed at these people. The expected benefits of using the tool are, in relation to organizations: optimization of operational efficiency and reduction of failures; especially in relation to hearing impaired professionals, greater motivation and greater possibility of professional development.