Lições aprendidas na mistura de saberes: a construção do aprendizado por meio das práticas compartilhadas em uma comunidade na CAIXA. 2005

Abstract

This work was born of the inquietude of arguing as the corporative information inside a company flow in a manner differentiated among communities members. In the traffic of the information, some we link other information, and that denominated individual learning in the befited to take over that there is in these interrelations a social phenomenon, reflecting our need to live in society, like able human beings of learn (WENGER, 1998). We focalize the main lessons learnt in practices interactions built by members of a community of formed practice in the environment of the Posto de Atendimento Temporário FGTS - PAT LITTLE PINHEIRO - which, in the organization of the knowledge, experencied the value of the learning together, the relationships construction based on respect, in the confidence, in the reciprocity, and the affirmation of their cultural identities. The construction of this community relied on the Learning Facilitators work, inside the model of Peter Senge, denominated Learning Teams. In the organization of the community PAT LITTLE PINHEIRO, with foreseen duration for six months, note that members' trajectory was interrupted at the moment in which they were integrated most with the practice. The route of a community seems to respect a life cycle, and when this is predetermined, the community's trajectory and of the members tends to take over a several behavior of that studied by Wenger.