Dinâmicas de criação e compartilhamento de conhecimento em comunidades virtuais de desenvolvimento de software livres sob a ótica da teoria ator-rede

Abstract

Since the industrial revolution, knowledge is seen as a business success factor, but only since the 1990s the creation of organizational knowledge began to be better understood, when a new socio-technical context, the networked society, shift attention on the social creation of knowledge in networks of sharing. This research studied the dynamics of knowledge creation and sharing in an open source software community using social platforms. The goal of the research was to analyze the dynamics of knowledge sharing networks from the point of view of actor-network theory, based on concepts of community of practice, theory of creation of organizational knowledge, concepts of ba and capacitive context. It is a qualitative research, using among other techniques, content analysis and netnographic approach. The results demonstrate the applicability of the theoretical models for the study of networks of knowledge sharing in virtual communities and suggest an evolutive model of community, contributing to the understanding of the dynamics of formation, dissolution and functioning of knowledge sharing networks.