Aplicação prática das ferramentas de gestão de qualidade em uma fábrica de queijo processado

Abstract

In order to implement the quality management system, some tools are needed to analyze facts and assist in the decision-making. These instruments are known as quality management tools. The purpose of using them is to reach a degree of efficiency / effectiveness in a particular activity or process. Professionals should be trained to have the tools applied correctly; otherwise, there is a risk of having incorrect results. The present work tries to demonstrate in a practical way the application of quality management tools in a processed cheese plant of the continuous flow type where unexpected stops generate a large amount of salvage and rework. With the application of the quality tools, a better way will be demonstrated through data, training, adjustments and improvements to reduce the elevated index of problems, losses and rework in production. With the PDCA system, quality control and management we will be able to increase the availability, productivity and profitability of the production line reaching the goal of 4% overall downtime.