A implementação do sistema de gestão de pessoas por competência: estudo de caso em uma rede de fast food

Abstract

The present work aimed to a contribution to the Management of Human Resources of the company in study and for society, through the deployment of a System model of Mapping of Competencies. The System of Management of People per Skills aims to provide a clear and consistent methodology for the mana gement of employees, aligned with the objectives and organizational processes. The overall objective of this work was to identify the possible impacts on the implementation of the Mapping of Competencies from the posts below, in a company continental that operates in the field of Fast Food. The research was characterized as a case study, since the data were collected in the situation of an organization, which are relevant to the search. It was an applied research, because it had as objective acquire new knowledge on a subject already treated. And of order descriptive, since the data for this study were collected by means of a personal interview with the managers of the organization investigated. The implementation of this system is to ensure efficiency in th e management of HR processes, as well as to contribute to the development and improvement in the performance of the organization. As a consequence we obtain more efficient planning with the focus on results, in addition to be greater in promotions, which interferes directly in reducing rates of Turnover.