Gestão de estoque: estudo de caso em empresa varejista do ramo de materiais elétricos

Abstract

When it comes to retailers, inventory is one of the most important assets since it indicates the ability of these companies to carry out their business. Therefore, the study aims to analyze the current inventory system of a retail company selling electric materials, the study consists of raising the main causes for poor inventory management through an on-site visit, interview with director of the company and analysis of the internal system, it is also used the analysis of the ABC curve of the items marketed to evaluate the degree of distribution of the products and their representativeness for the total turnover of the company, seeking to identify whether this distribution influences poor management. Through these methodologies, it was possible to design an Ishikawa diagram to identify and represent the causes of each problem. Based on the results obtained by the diagram, it proposes actions to correct the problems encountered and still suggests in-depth questions for future work.