Modelo para avaliação de desempenho em sustentabilidade nas operações de gestão municipal de resíduos

Abstract

The sustainability and sustainable development is being approached as a new economic paradigm that establishes a general context for organizations and institutions to develop their strategies and processes, associated to the debates of corporate social and environmental responsibility, particularly for public administration, where a process of change for the development of sustainable and smart cities. Complex and closed operations define structures to manage the flow of materials, energy, and information. This study addresses the problem of solid waste management in small cities and, based on a bibliographical review and a study of multiple in-depth cases, proposes a measurement system as instruments for the evaluation of environmental performance, whose function is to reflect the strategies of integrating sustainability actions. In order to analyze the development practices of the model, it will be used an adaptation of the Multicriteria Decision Aid – Constructivist - MCDA-C, together with the application of the Expert Panel technique, which will allow the comparison and confirmation of the proposed objectives. In the case studies, with the indicators obtained from the context, literature and specialists of the area, the model is developed, allowing the determination of the overall performance of waste management and the weights of the areas of concern, in order to refine the model proposed in other administrations focused on waste management. Finally, the model for evaluation of municipal waste management was shown as an important measure to improve strategic planning when it is not a control and management of sustainable dimensions of the organization, identifying criteria and solutions for improvement actions, contributing in the quality and costs of the proposed services in the management.