Proposta de um modelo de prontidão de PMES para a indústria 4.0

Abstract

The Fourth Industrial Revolution or Industry 4.0 (I4.0) is providing opportunities to improve efficiency and productivity with many challenges for organizations. Digital transformation is a consequence of the development of new I4.0 technologies and this transformation offers benefits for organizations and also challenges, especially for Small and Medium Enterprises (SMEs). Many challenges occur because of some characteristics that these companies have. This study's objective was to propose a model to measure the level of readiness for I4.0 specific to SMEs. For this purpose, an applied, exploratory and qualitative research was developed, with the construction of a bibliographic portfolio, used as a theoretical basis for the construction of the work, through a literature review using the Methodi Ordinatio. The framework proposed is structured in 26 challenges based on 18 characteristics that companies may present, which were grouped into 4 axle-capacities, making up the proposed evaluation model to assess the digital readiness of SMEs, based on their challenges in the transformation process. The SME-specific evaluation model provides a clear view of the challenges that these companies have for digital transformation to help define their individual strategy. A test of the framework was realized in an SME service provider, where it was found that this company is at level 2 of readiness.