Melhorias no processo de plastificação em uma industria de revestimento cerâmico

Abstract

An alternative path for companies to increase customers in a globally connected competitive market is to replace the traditional functional management for a modern process management. The aim of this study was to apply a process management method in a ceramic coating industry. Initially, it was found the lowest quality process, based on the amount pallets reproof among all factory machinery. Further, interviews were held for obtaining knowledge of the process and identification of anomalies. Then, plans to reduce the waste order were applied to reduce the amount of pallets reproof. Later, some data process was collected and it is evidenced that the application of the proposed method was appropriate, obtaining a 78% reduction of pallets reproof. Therefore modern process management solutions collaborate with the increase of the company’s participation in global markets and offers competitive advantages.